Bland AI

Enterprise-grade Voice AI that speaks your brand — securely, globally, and at scale.

PRICING STARTS

$

0

/ Month

INDUSTRY

Customer Support

PRICING TYPE

Freemium

ABOUT

Bland.ai is a next-generation Voice AI infrastructure platform that enables enterprises to deploy hyper-realistic, brand-aligned conversational agents for customer support, sales, and operations — without sacrificing data security or ownership. Unlike traditional providers, Bland doesn’t rely on OpenAI, Anthropic, or frontier models. Instead, it builds custom-trained, fine-tuned LLMs on dedicated infrastructure, giving enterprises full control, compliance, and privacy.

USE CASES

Customer Support Automation - Resolve common issues instantly through natural, human-like voice AI — reducing ticket volume and handling time.

Sales & Lead Engagement - Qualify leads, follow up on opportunities, and personalize outreach with voice AI that converts 24/7.

Appointment Scheduling & Reminders - Manage high-volume scheduling and confirmations automatically across healthcare, retail, and services.

Financial Intake & Verification - Collect and validate sensitive information securely using compliant, voice-driven workflows.

Logistics & ID Verification - Authenticate users, confirm deliveries, and verify identity through multilingual conversational flows.

Conversational Research & Insights - Extract behavioral and emotional insights from millions of calls using inbuilt analytics and sentiment engines.

CORE FEATURES

Custom-Trained Voice Models - Fine-tune proprietary AI models using your recordings and transcripts for truly brand-specific communication.

Dedicated Infrastructure - Deploy on isolated servers and GPUs with full data ownership — no shared environments or third-party model risk.

Omnichannel Conversational AI - Engage via calls, SMS, and chat with consistent tone and intelligence across every touchpoint.

Massive Scale Performance - Handle up to 1 million concurrent calls with sub-second latency and global reliability.

Advanced Conversation Intelligence - Access real-time analytics, sentiment scoring, and call summaries for every customer interaction.

Strict Governance & Compliance - Fully SOC 2 and HIPAA certified, with transparent Model Governance and region-specific data protection.

CATEGORY

Voice AI

USEFUL FOR

CX Leaders, CTOs, Product Heads, Operations Teams