Hamming
Reliable AI voice agents through automated testing.
PRICING STARTS
$
0
/ Month
INDUSTRY
Technology
PRICING TYPE
Paid
USE CASES
AI Appointment Scheduling: Develop reliable AI intake agents capable of handling scheduling, cancellations, and rescheduling with confidence. Hamming simulates various booking scenarios to test the agent's ability to manage complex calendar conflicts, process cancellations, verify appointment details, and handle multiple time zones.
AI Drive-Through Services: Deploy AI voice agents in drive-through settings to handle complex orders with precision. Hamming stress-tests agents across scenarios including dietary restrictions, complex modifications, background noise, and accent variations.
AI Customer Support: Launch 24/7 AI voice support agents that consistently deliver high-quality customer service. Hamming validates the agent's ability to resolve common customer issues, handle emotional conversations, escalate appropriately to human agents, and maintain compliance standards.
AI Phone Follow-Ups: Ensure AI follow-up agents deliver critical information accurately and empathetically. Hamming tests the agent's proficiency in prescription reminders, appointment confirmations, and compliance with communication standards.
CORE FEATURES
Automated AI Voice Agent Testing: Utilize voice characters to create thousands of concurrent phone calls to voice agents, identifying bugs and inefficiencies that manual testing may overlook. This automated approach is significantly more efficient than manual testing.
Prompt Management: Store, manage, version, and synchronize prompts with voice infrastructure providers, ensuring consistency across various customer requirements.
Prompt Optimizer & Playground: Automatically generate optimized prompts for large language models (LLMs) and test outputs on a dataset of inputs. This feature reduces manual prompt engineering efforts by up to 80%.
Production Call Analytics: Actively track and score user interactions with AI applications in production, flagging cases that need attention. Easily convert calls and traces into test cases for continuous improvement.
CATEGORY
AI Agent Builders
USEFUL FOR
