Matrix42
Smart service desk automation with data privacy at its core.
PRICING STARTS
$
0
/ Month
INDUSTRY
Healthcare
PRICING TYPE
Paid
USE CASES
IT Support Teams – Automate ticket handling, reduce resolution times, and improve SLA compliance.
HR & Admin Departments – Provide employees with self-service access for HR queries and service requests.
Security & Compliance Officers – Ensure data sovereignty and meet GDPR/ISO requirements.
Facilities Management – Manage requests like workspace booking and maintenance through a single portal.
CIOs & IT Managers – Streamline IT operations, cut costs, and centralize service management.
Remote & Hybrid Workforces – Securely manage devices, apps, and services across distributed teams.
Enterprises in Regulated Industries – Finance, healthcare, and government ensuring data control and compliance.
CORE FEATURES
AI-Powered Service Desk – Automates ticket classification, routing, and resolution.
Enterprise Service Management – Unified platform for IT, HR, Facilities, and more.
Unified Endpoint Management – Centralized control for desktops, laptops, and mobile devices.
Patch & Software Management – Automated updates and vulnerability fixes.
Self-Service Portal – End-users request services and resolve issues themselves.
Workflow Automation – Drag-and-drop automation of business processes.
Data Privacy & Security – GDPR-compliant with on-premises and cloud deployment options.
Integration Capabilities – Connects with third-party tools like Microsoft, SAP, ServiceNow.
CATEGORY
Productivity
USEFUL FOR
Service Desk Managers, IT Leaders, Support Team
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