PRICING STARTS
$
0
/ Month
INDUSTRY
Customer Support
PRICING TYPE
Paid
ABOUT
Robylon.ai is an AI-platform built to automate customer support and internal operations workflows. It works across channels (chat, email, voice, ticketing) and can resolve many routine queries automatically, letting support teams focus on higher-value or complex tasks. It supports integrations, multilingual use, human-in-the-loop oversight, and tries to make deployment fast. It offers different plans (including a free tier), and allows incremental add-ons (extra agents, custom domains, message credits etc.).
USE CASES
Customer support automation – AI agents handling FAQs & tickets.
Sales assistance – lead qualification & smart follow-ups.
Business forecasting – AI-powered predictive analytics.
Operations management – scheduling & workflow streamlining.
Marketing automation – personalized campaigns & outreach.
Enterprise reporting – real-time insights across teams.
Finance automation – invoice, expense, compliance tracking.
HR support – employee onboarding & internal queries.
Product personalization – tailored customer experiences.
CORE FEATURES
Unified AI copilot – centralizes business workflows.
Multi-agent orchestration – handles complex processes across departments.
CRM/ERP integrations – connects with existing enterprise tools.
AI decision engine – makes intelligent recommendations.
Automated workflows – reduces repetitive manual tasks.
Real-time AI communication – chat & voice support.
Data analytics & reporting – actionable business insights.
Secure & compliant – enterprise-grade protection.
Customizable dashboards – tailored to business needs.
Read detailed reviews and discover what makes this agent unique
Reviews
What do you like best about Robylon AI?
As a small business we have time as our most precious asset. We do not employ big selling forces or work with customer service center covering all 24 hours a day. We must be lean, productive and work above our weight. And that is where Robylon comes in. It is the AI voice agent which has enabled us to have critical outreach and follow-up work in minutes, instead of days.What do you dislike about Robylon AI?
We haven't faced any issues till now in the voice product, one of the best in market.What problems is Robylon AI solving and how is that benefiting you?
With Robylon, a prospective customer who had filled in a lead on our site would be able to wait hours, or until a business day, until a call was made. At this point, they have lost the interest they had at the start, or, worse, already communicated with a rival. This lag was depriving us of possibilities
How Robylon Fixes It: As soon as a lead appears in our CRM, this will signal to a webhook to trigger Robylon. The AI voice agent connects to their business profile within 60 seconds to deliver the first call with a perfect script to qualify them.
The Value: We have seen an increase in our lead engagement rate of more than 40%. We reach prospects when their attention is at its highest point, greatly enhancing the prospects of leading to a meeting. It has narrowed the interest and engagement gap entirely.Charles P.
What do you like best about Robylon AI?
Ease of integration: The software seamlessly integrates with our existing customer support software ZenDesk
Holistic solution: Multi-channel support across email, chat and voice
Ease of implementation: They have a dedicated internal team to support initial setup
Outcome focused services: Human in the loop for situations of low AI confidence provides manual support for complex queries
Favorable pricing mechanism: Charges levied only for the resolved queries
Multi-lingual capability: Model supports multiple languages, English, French, German, any many more languages
What do you dislike about Robylon AI?
While Robylon offers a generous free plan, it includes a few expected limitations, such as capped access to advanced analytics, limited ticket volume, and fewer automation capabilities. They might feel slightly restrictive for users wanting to explore the full platform right away.What problems is Robylon AI solving and how is that benefiting you?
Robylon has drastically improved our customer support management - both qualitatively and quantitatively. Our query resolution time has reduced by 80% and our CSAT has improved by 22%. Because of automated query resolution, we are able to focus more on critical and priority queries.Nikita N.
What do you like best about Robylon AI?
The most remarkable thing about Robylon AI is the smoothness of the ticket automation. It automatically solves over 60 percent of every incoming ticket, reducing the number of repetitive tasks of our support team. The pace is also impressive, average handling time has been decreased by more than 90, and the majority of the tickets can be solved within several seconds. Such automation has introduced an enormous increase in efficiency and has enabled our agents to spend their time on more complex and high-priority concerns.What do you dislike about Robylon AI?
There is nothing to be pin pointed as such.What problems is Robylon AI solving and how is that benefiting you?
We used to have an overload of almost 2,000 -2,500 tickets per month before using Robylon AI and this posed a lot of strain to our team. That backlog has been reduced to less than 300 tickets after implementation and our support workflow is now much more manageable. Not only that, the cost of our support has decreased almost by a third and the customer satisfaction rates have increased significantly. The problem of slow response speed and the overload of the tickets was solved with Robylon AI, making our customer support a fast, scalable, and cost-effective procedure.Pritha K.
Growth Manager
What do you like best about Robylon AI?
We appreciate that Robylon AI helps in giving immediate and precise solutions to the most frequent customer problems. It is just like having a team of support agents at your disposal 24 hours. Since we deployed the platform, more than 90% of our Tier 1 support tickets, including Where is my order? have been automatically processed. to Find my serial number. The AI knows the technical specifics of our products and can direct the customers through the troubleshooting process with an approximate 100 percent accuracy rate. This has changed the game as far as our customer satisfaction scores are concerned.What do you dislike about Robylon AI?
There is not enough problems we faced to consider a dislike.What problems is Robylon AI solving and how is that benefiting you?
Robylon AI has radically changed the way we support by automating the high/volume, low/complexity queries that were paralyzing our support team. It has cut our average response time by several hours to a matter of seconds and it has enabled us to save about 30 percent of the work related labor expenses. Five full-time agents have been re-allocated to work solely on high touch and complex technical cases and customer issues and this has helped reduce our response time on such tickets by more than 50 percent. This does not only make our operations more efficient but also makes sure that those of our customers with serious problems receive the professional assistance that they require, sooner.Shushant K.
Software Developer
What do you like best about Robylon AI?
We like how Robylon AI can support attendees and in real-time. It is as though an addition of another player in a team who does not sleep. Since we have adopted the platform, it has been able to independently manage more than 90 percent of our pre-event and on-site attendee requests with a near-perfect accuracy rate. The conversational AI can interpret natural language, so the attendees can pose questions in their own language, be it through our own chat, email or a dedicated voice line. It also fits well with our event registration and scheduling software, retrieving precise, real time information. This quick, dependable service has been a tremendous success to us.What do you dislike about Robylon AI?
There isn't anything significant to tell as dislike in the productWhat problems is Robylon AI solving and how is that benefiting you?
Robylon AI has fundamentally changed our operation to automate such huge amount of repetitive task and free our human employees to do more meaningful activities. It has decreased our average response-time to several hours and we have managed to reduce our cost of labor on supporting related overheads by more than 40%. Two full time workers have been re-deployed to work on VIP relations and sponsor engagement, which has had a direct impact of increasing the sponsorship revenue. The logistics questions, in turn, are processed by the AI; therefore, our team can work on what they do best establishing relationships and making every part of the event perfect. Not only has this move increased the efficiency of our operations but it has also increased the level of guest satisfaction to a great extent.Glen M.
Marketing Lead
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