Agentforce by Salesforce
Customizable AI agents for 24/7 support by Salesforce.
PRICING STARTS
$
0
/ Month
INDUSTRY
Sales
PRICING TYPE
Free
USE CASES
Customer Service: Automate responses to customer inquiries, providing timely and accurate information.
Sales Development: Engage with prospects autonomously, handling product questions and scheduling meetings for sales representatives.
Employee Assistance: Support internal teams by automating routine tasks and providing quick access to information.
CORE FEATURES
Role-Based Agents: Create agents tailored to specific roles, such as Service agents or Sales Development Representatives (SDRs).
Trusted Data Integration: Utilize company knowledge articles, CRM data, and external data sources to inform agent responses.
Customizable Actions: Define the tasks agents can perform, including running flows, prompting templates, or executing custom code.
Guardrails: Set guidelines to ensure agents operate within defined parameters, including security measures and escalation protocols.
Multi-Channel Support: Deploy agents across various platforms, including websites, mobile apps, and messaging services like WhatsApp and Slack.
CATEGORY
AI Agent Builders
USEFUL FOR
