Auralis AI
Customized AI Agents, Deployed for You, in Days.
PRICING STARTS
$
0
/ Month
INDUSTRY
Customer Support
PRICING TYPE
Paid
USE CASES
Customer support automation – Reduce workload by automating FAQs, repetitive queries, and Tier-1 tickets.
Agent augmentation – Boost human agent productivity with AI-powered drafting and suggestions.
Field service assistance – Guide on-site technicians with step-by-step troubleshooting.
IT service desk automation – Handle internal IT support, password resets, and incident management.
eCommerce support – Manage order tracking, returns, refunds, and post-purchase queries.
ERP/CRM support – Help employees navigate complex enterprise software tasks.
Multilingual support at scale – Expand global customer operations without hiring native-speaking agents.
CX cost optimization – Reduce support team size growth while keeping SLAs and CSAT high.
CORE FEATURES
Multilingual support – Handles 100+ languages for global reach.
Automated resolution – Resolves up to 70% of routine queries without human involvement.
Agent assist – Real-time suggestions, response drafting, macros, and quality checks.
Ticket triage – Auto-classifies, prioritizes, and routes complex cases.
Analytics & insights – KPI dashboards, knowledge gap detection, customer sentiment.
Multichannel integration – Works with chat, email, messaging, voice, and 500+ tools.
Flexible deployment – LLM-agnostic, cloud, private, or on-premises setup.
Security & compliance – GDPR, SOC 2 Type II, ISO 27001, HIPAA readiness.
Field support module – Provides technicians with troubleshooting, predictive maintenance, and guided steps.
ITSM integration – Automates IT tickets, knowledge base access, and incident responses.
CATEGORY
Customer Experience
USEFUL FOR
Customer Support, Team lead
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