Biel.ai

Turn your technical documentation into an intelligent assistant that answers, guides, and reduces your support load.

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PRICING STARTS

$

0 / Month

INDUSTRY

Customer Service

PRICING TYPE

Freemium

ABOUT

Biel.ai is an AI-assistant / chatbot tool focused on technical documentation. It helps teams embed a chatbot widget or AI search on their docs site so users (developers, internal teams, etc.) can ask natural language questions (like “How do I configure SSL?” or “What’s the rate limit?”) and get accurate answers drawn from the real documentation (OpenAPI specs, code examples, configuration steps, guides). It also helps identify gaps in docs (what questions are asked but not answered) and provides analytics on user queries. Quick to set up (15 minutes), integrates with many doc platforms, secure, brandable and usable with RAG (Retrieval Augmented Generation) style.

USE CASES

Developer Onboarding – Help developers quickly find API endpoints, authentication steps, or code snippets.

Customer Self-Service – Reduce repetitive support questions by letting users query docs directly.

Technical Writing Optimization – Identify gaps in documentation through unanswered queries analytics.

Product/Engineering Support – Provide instant setup/configuration help without human intervention.

DevRel Enablement – Support developer communities with 24/7 AI assistants linked to technical resources.

CORE FEATURES

Chatbot for Documentation – AI-powered assistant that answers technical questions directly from your docs.

Doc Sync & Indexing – Connects with GitHub, APIs, uploads, or scheduled sync to keep answers always updated.

Content Gap Analytics – Tracks unanswered queries to show what’s missing in your documentation.

Multi-Platform Integrations – Works with Docusaurus, GitBook, Sphinx, Antora, custom docs sites, etc.

Customization & Branding – Adjust chatbot tone, style, and appearance to match brand guidelines.

Enterprise-Grade Security – Encryption, access controls, domain restrictions, and no training on customer data.