Goodcall AI

AI Phone Agent & Virtual Receptionist for Service & Sales Automation.

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PRICING STARTS

$

59 / Month

INDUSTRY

Customer Service

PRICING TYPE

Freemium

ABOUT

Goodcall is an AI-powered voice assistant / phone agent built for businesses to automate inbound phone tasks: answering calls, capturing leads, scheduling, routing, fallback to humans when needed. It gives every agent a unique (local) phone number; integrates with CRMs, tools via Zapier; provides analytics on calls/automation; and is usable by small businesses to enterprises. It leverages conversational AI (e.g. Google voice/NLP tech) and aims to make phone based customer service easier, cost efficient and scalable.

USE CASES

Customer support – Automates routine phone queries for small and medium businesses.

Lead capture – Collects and routes sales leads from inbound calls.

Appointment booking – Schedules services and reservations via phone assistant.

Overflow management – Handles calls when staff is busy or outside business hours.

Multi-location businesses – Provides consistent phone support across different branches.

Operations insights – Uses call analytics to improve staffing and customer experience.

CORE FEATURES

AI phone answering – Handles calls 24/7 with greetings, FAQs, routing, and fallback to humans.

Unique local number – Gives every business or agent a local phone number or allows forwarding existing numbers.

Custom call flows – Create personalized scripts, skills, and workflows for different caller intents.

Analytics dashboard – Provides insights like automation rate, call volume, caller type, and outcomes.

CRM and Zapier integration – Connects with calendars, CRMs, and workflows to manage customer data.

Teachable topics – Lets you train the AI on new questions directly from the dashboard.

Spam filtering and transcription – Blocks spam calls and transcribes messages/voicemails for review.