Gradient Labs

AI agents built to handle the hard stuff in financial services.

PRICING STARTS

$

0

/ Month

INDUSTRY

Technology

PRICING TYPE

Paid

ABOUT

Gradient Labs builds enterprise-grade AI agents that automate complex customer service operations for banks, fintechs, and insurers. Their agent doesn’t just answer FAQs — it manages full end-to-end resolutions while maintaining strict compliance, data security, and empathy across every interaction.

USE CASES

End-to-End Customer Service Automation - Resolve complex customer issues such as card replacements, account changes, and dispute handling without human escalation.

Account & Card Management - Freeze, replace, or upgrade cards instantly through secure conversational workflows.

Compliance-Assured Interactions - Automate sensitive workflows while maintaining transparency and adherence to regulations.

Operational Efficiency for Financial Ops - Reduce customer service load and improve response times by 60–70%.

CX Enhancement for Fintech & Banking - Deliver faster, consistent, and human-quality responses that boost CSAT and retention.

CORE FEATURES

Deep Automation from Day One - Achieve 40–60% resolution rates immediately with no additional configuration or training.

Superhuman Service Quality - Delivers 80+ CSAT consistently, reaching up to 98% in top implementations.

Compliance & Control - AI guardrails ensure every action aligns with financial regulations and audit requirements.

Enterprise-Grade Security - Built for regulated industries — with full data encryption and traceability.

Adaptive Learning - Continuously improves through real customer interactions and domain-tuned updates.

CATEGORY

Customer Experience

USEFUL FOR

Customer Experience Heads, Operations Leads, Automation Engineers, Fintechs, Insurance firms, Digital lenders