Meya AI

Scale your customer experience.

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PRICING STARTS

$

99 / Month

INDUSTRY

Customer Support

PRICING TYPE

Freemium

ABOUT

Meya.ai is a conversational AI / chatbot platform aimed at organizations that want to automate their customer experience (CX) using bots, workflows, human-bot hybrids, and custom integrations. It offers tools to build chatbots/web or mobile conversational interfaces, integrate with many systems (CRMs, analytics, messaging platforms), support for coding/custom flow, voice assistant integrations, and an environment for deploying and managing conversational agents.

USE CASES

Customer Support Automation – Handle FAQs, repetitive queries, and support tickets through chatbots.

User Onboarding – Guide new customers step by step with conversational walkthroughs.

Hybrid Human + Bot Workflows – Automate most conversations while escalating complex ones to human agents.

Voice Assistant Experiences – Build Alexa or Google Assistant integrations for customer engagement.

Omnichannel Messaging – Connect with users across WhatsApp, Messenger, LINE, and other platforms.

Sales & Lead Qualification – Use chatbots to capture leads, qualify them, and pass hot prospects to sales teams.

Product Engagement – Send proactive nudges and tips inside apps to boost feature adoption.

Analytics & Insights – Monitor customer interactions to identify trends and optimize conversation flows.

CORE FEATURES

Custom Flows & Components – You can script your own conversation flows, use components, possibly code in Python/BFML etc.

Multi-Channel & Integration Support – Integrations with messaging platforms (Whatsapp, Facebook Messenger, LINE, etc.), CRM providers (Zendesk, Salesforce), analytics, etc.

Chat UI / Web & Mobile Chat Widgets – Advanced UI widgets, customizable conversation components.

Human-Bot Hybrid Support – You can have escalation to human agents, mix automated bot responses and human handover.

Voice Assistant / Telephony Integration – Ability to add voice via Alexa / Google Assistant etc., enabling more than pure text chat.

Analytics & Monitoring – Tools for tracking usage, logs, intents, user behavior; measuring performance of bot conversations.