Retell AI

What do you like best about Retell AI?
Retell AI combines ease of use with powerful capabilities. Implementation was straightforward, and the integration with tools like Twilio works flawlessly. We value the large selection of LLMs and voice providers, including high-quality options like ElevenLabs, which give us flexibility to match different use cases. The platform is updated frequently, with new features and improvements that clearly respond to market needs. Customer support is exceptional – quick, knowledgeable, and genuinely committed to helping us succeed. It’s a reliable, scalable solution that we use regularly and trust for our business.

What do you dislike about Retell AI?
No major downsides. Occasionally, I wish new features came with more example use cases right away, but the team is quick to add helpful resources.

What problems is Retell AI solving and how is that benefiting you?
Retell AI allows us to handle customer calls in a highly automated yet natural way, freeing up staff time for more complex tasks. The flexibility to choose from multiple LLMs and voice providers lets us tailor the bot’s performance and voice quality to each use case. Seamless Twilio integration means we can deploy quickly without complex infrastructure work. Frequent updates keep us ahead with new capabilities that match market demands, so our service remains competitive and scalable. Overall, it improves efficiency, enhances customer experience, and reduces operational costs.