Simple Phones
Never miss a call from a customer.
PRICING STARTS
$
49
/ Month
INDUSTRY
Customer Service
PRICING TYPE
Paid
USE CASES
Customer support – Automate answers to common inquiries and reduce wait times.
Sales & lead generation – Engage prospects, qualify leads, and schedule meetings.
Appointment scheduling – Allow booking, rescheduling, or cancellations via AI calls.
Survey administration – Conduct automated surveys for customer feedback.
Order processing – Manage order confirmations, updates, and cancellations.
Technical support – Troubleshoot issues and escalate complex cases to humans.
Billing inquiries – Answer questions about payments, invoices, and account status.
Product information – Provide detailed product or service guidance.
Event reminders – Notify customers of upcoming appointments or deadlines.
Internal notifications – Alert team members about important interactions or issues.
CORE FEATURES
Inbound call handling – AI agents answer and manage customer calls efficiently.
Outbound calling – Automate follow-ups, lead engagement, and reminders.
Customizable agents – Tailor AI tone, language, and response behavior.
Call logging – Keep transcripts and metadata of all calls.
Integration capabilities – Connect with CRM and business systems.
Multi-channel support – Extend AI interactions to SMS, email, and web.
Real-time monitoring – Track agent performance with live dashboards.
Scalability – Adjust call volume and agent configuration easily.
24/7 availability – Provide round-the-clock customer support.
Data security – Protect customer data and ensure regulatory compliance.
CATEGORY
Customer Experience
USEFUL FOR
