Vocera
Ensuring seamless AI voice interactions through testing.
PRICING STARTS
$
0
/ Month
INDUSTRY
Technology
PRICING TYPE
Paid
USE CASES
Customer Support: Test AI agents handling return/refund requests, product recommendations, and order status inquiries to ensure accurate and efficient responses.
Outbound Sales: Evaluate AI agents' performance in initiating calls, pitching products or services, and handling objections to optimize sales conversions.
Receptionist Services: Assess AI agents managing incoming calls, scheduling appointments, and providing information to ensure smooth front-desk operations.
Automobile Dealerships: Test AI agents assisting customers with vehicle information, financing options, and service scheduling to enhance customer engagement.
Survey and Feedback Collection: Ensure AI agents effectively gather customer feedback and conduct surveys, providing valuable insights for businesses.
Legal Intake: Evaluate AI agents' ability to handle client inquiries, gather necessary information, and schedule consultations in legal practices.
Customer Onboarding: Test AI agents guiding new customers through onboarding processes, ensuring clarity and satisfaction.
CORE FEATURES
Simulated Scenarios: Create and test against AI-generated and custom datasets using workflows, personas, and real audio to evaluate agents on specific metrics.
Observability: Monitor every call with real-time insights, detailed logs, and trend analysis to ensure optimal performance.
Alerting: Receive instant notifications for errors, failures, and performance drops to enable swift corrective actions.
Intuitive Dashboard: Access an overview with performance visualization and data-driven decision-making tools for continuous improvement.
CATEGORY
AI Agent Builders
USEFUL FOR
