Mendable
Build and deploy customized AI chat applications easily.
PRICING STARTS
$
0
/ Month
INDUSTRY
Customer Service
PRICING TYPE
Freemium
USE CASES
Customer Support Automation: Automate responses to common customer inquiries, reducing the workload on support teams.
Knowledge Base Integration: Integrate and manage knowledge bases to provide consistent and accurate information.
Operational Efficiency: Streamline support processes to enhance overall operational efficiency.
CORE FEATURES
Natural Language Processing (NLP): Enables understanding and processing of customer queries in natural language.
Automated Ticket Triage: Categorizes and tags tickets to ensure prompt and accurate responses.
Automated Suggestions: Provides support agents with AI-generated suggestions based on ticket content and knowledge base data.
Knowledge Base Integration: Seamlessly integrates with existing knowledge bases to offer a unified source of information.
Customizable AI Training: Allows customization of AI responses to align with the company's tone and style.
Session Memory: Remembers user interactions across sessions to provide contextually relevant responses.
Security and Compliance: Offers robust security measures, including support for enterprise Single Sign-On (SSO) and SOC 2 Type II compliance.
CATEGORY
Customer Experience
USEFUL FOR
