Parloa

Scale customer service with AI-driven agent management.

PRICING STARTS

$

0

/ Month

INDUSTRY

Customer Service

PRICING TYPE

Paid

ABOUT

Parloa is an AI Agent Management Platform designed to enhance customer service operations by automating and personalizing interactions across various communication channels, including phone, chat, and messaging services. By leveraging advanced generative AI, Parloa enables enterprises to scale their customer support teams effectively while maintaining high-quality, human-like interactions.

USE CASES

Customer Support Automation: Automate responses to common customer inquiries, reducing the workload on support teams.

Multichannel Engagement: Engage customers across various platforms, including phone, chat, and messaging services.

Quality Assurance: Utilize tools for simulation testing and monitoring to maintain high standards in customer interactions.

CORE FEATURES

Scalable AI Agents: Manage an unlimited team of highly-skilled AI agents to handle a high volume of customer interactions.

Personalized Conversations: Deliver natural, personalized interactions to enhance customer satisfaction and loyalty.

Security and Compliance: ISO 27001 and SOC 2 certifications ensure that customer data is protected with the highest standards of security and compliance.

Seamless Integration: Integrate effortlessly with existing systems to ensure a smooth transition to AI-enhanced customer support.

CATEGORY

Customer Experience

USEFUL FOR

Customer Support

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